Power Dialer

In any business environment especially in telemarketing, the key to success is not only being able to effectively deal with the customer once they are on the phone, but contacting as many different customers as possible. With power dialer software, the ability to connect and manage calls even while in the middle of a pitch is easy. The process is entirely automated and gives the user plenty of options to choose from, depending on what the situation may call for.

The first thing to understand is that a power dialer is much more than simply an autodialer. Though automatic dialing is a feature of the service, there is much more to it than that. The very best software can not only help you manage the call but, at least in cases where there is already a pre-existing relationship, bring up a customer history and perhaps some personal preferences. This can help provide the feeling that each customer is getting preferential treatment.

This type of customer relationship management fostered with clients can only work to increase sales, as customers will no doubt be impressed by the amount of knowledge you have available about him or her. This can also effectively facilitate the call and lead to quicker order times, especially if the customer simply wants a repeat of their last order. Thus, the order can be placed and the caller can move on to another client in an expedited fashion.

Some say a power dialer can help increase efficiency by as much as 100 percent or even more in some cases. While these numbers may at first seem unreasonable, there is a tremendous amount of time wasted in any call center, simply because of the nature of the work. Therefore, anything that can help keep employees on task is very beneficial. Further helping to increase efficiency is the fact that the power dialer can be customized to meet the needs of almost any type of business where calling makes up a significant portion of the job.

With the My Sales Dialer, a single agent can make 100s of calls per day. so you don't have to waste any time. This results in better contact rates and more sales than a traditional power dialer. Learn more about MY SALES DIALER

Feature Highlights

1. Managed and monitored by one remote place.
2. High quality CRM features.
3. Ability to create and execute reminders with one click
4. Ability to create reminders while call prospecting
5. Ability to start the call from any contact instead of from the beginning by selecting the radio button next to the contact row.
6. Ability to skip a specific contact while dialing
7. Ability to send sms message larger than 160 characters.
8. Ability to use email/sms template from contact detail as well as while call prospecting.
9. Ability to create custom list from the main list by filtering with various criteria
10. Ability to do disposition of contact right after the call in "Call Prospecting Mode".
11. Ability to send email to the contact immediately after the call in "Call Prospecting Mode".
12. Ability to send sms to the contact immediately after the call in "Call Prospecting Mode".
13. New functionality added to create and manage SMS and email template with name personalization. The templates can be used in "Call Prospecting Mode" to send personalized SMS or email with pre-created messages.
14. Ability to import contacts from CSV File by mapping CSV fields with internal contact fields.
15. Ability to export processed contacts to CSV file
16. Ability to Pause after each call with Stop and Resume button
17. Ability to run the dialer in auto dial mode
18. Ability to run the dialer in call prospecting mode to update contact, set reminder (appointment), add notes immediately after the call before resuming to the next contact.
19. Manage Custom List including deleting custom list.

ll MY SALES DIALER a Must have tool for your inside & Outside Sales force ll

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See MY SALES DIALER in action by viewing a product demo.
App Google Play URL

Dialer app for android

A Dialer is a device or piece of software for calling telephone numbers automatically. and an Auto dialer is a software program that can be used to automatically call thousands of numbers from a phone list or database. In common dialer term is used for Automatic call dialer. there are various types of automaticcall dialer but the two are famous, power dialer and predictive dialer. Both are useful as per the need of a user.

A power dialer is much more than simply an autodialer. Though automatic dialing is a feature of the service, there is much more to it than that. The very best software can not only help you manage the call but, at least in cases where there is already a pre-existing relationship, bring up a customer history and perhaps some personal preferences. This can help provide the feeling that each customer is getting preferential treatment.This type of customer relationship management fostered with clients can only work to increase sales, as customers will no doubt be impressed by the amount of knowledge you have available about him or her. This can also effectively facilitate the call and lead to quicker order times, especially if the customer simply wants a repeat of their last order. Thus, the order can be placed and the caller can move on to another client in an expedited fashion.

As the sales and marketing reps not only work from the office they also need to go to clients side for the demo or meetings, and the dialer and CRM is the basic need of a sales person, office dialer were unable to fulfill all of the basic requirement of sales reps.

By understanding the need of market, MY SALES DIALER launched a Dialer cum CRM app for mobiles. This dialer can fulfill all of the requirement of a sales representative.

With the My Sales Dialer, a single agent can make 100s of calls per day. so you don't have to waste any time. This results in better contact rates and more sales than a traditional power dialer. Learn more about MY SALES DIALER

FEATURE HIGHLIGHTS

1. Managed and monitored by one remote place.
2. High quality CRM features.
3. Ability to create and execute reminders with one click
4. Ability to create reminders while call prospecting
5. Ability to start the call from any contact instead of from the beginning by selecting the radio button next to the contact row.
6. Ability to skip a specific contact while dialing
7. Ability to send sms message larger than 160 characters.
8. Ability to use email/sms template from contact detail as well as while call prospecting.
9. Ability to create custom list from the main list by filtering with various criteria
10. Ability to do disposition of contact right after the call in "Call Prospecting Mode".
11. Ability to send email to the contact immediately after the call in "Call Prospecting Mode".
12. Ability to send sms to the contact immediately after the call in "Call Prospecting Mode".
13. New functionality added to create and manage SMS and email template with name personalization. The templates can be used in "Call Prospecting Mode" to send personalized SMS or email with pre-created messages.
14. Ability to import contacts from CSV File by mapping CSV fields with internal contact fields.
15. Ability to export processed contacts to CSV file
16. Ability to Pause after each call with Stop and Resume button
17. Ability to run the dialer in auto dial mode
18. Ability to run the dialer in call prospecting mode to update contact, set reminder (appointment), add notes immediately after the call before resuming to the next contact.
19. Manage Custom List including deleting custom list.

ll MY SALES DIALER a Must have tool for your inside & Outside Sales force ll

We are on Facebook
See MY SALES DIALER in action by viewing a product demo.

App Google Play URL 

Inside Sales

The most pragmatic definition of Inside Sales is simple:

Inside Sales is “remote sales,” most lately called “virtual sales,” or professional sales done remotely. Where Outside Sales or traditional Field Sales is done face-to-face.

Taken in this context, the majority of all sales is done remotely, and the numbers are growing. A recent study done by SKKU and MIT, in conjunction with infoUSA, found that over the next three years, Inside Sales is growing at a fifteen times higher rate (7.5% versus .5% annually) over Outside Sales, to the tune of 800,000 new jobs.

More evidence: if you don’t believe it, grab a list of 10 traditional or “Outside Sales” people and call them. 7 out of 10 will be sitting in front of their computer, working in their cubicle, office, or home office—just like the Inside Sales people.

The term “Inside Sales” originally came about in the late 1980s as an attempt to differentiate “Telemarketing” (or “Telesales in the UK) from the more complex, “high-touch,” phone-based business-to-business (B2B) and business-to-consumer (B2C) selling practices.

Telemarketing is often believed to have begun in the 1950s by DialAmerica Marketing, Inc., reported to be the first company dedicated to telephone sales and services. By the 1970s telemarketing was a common phrase used to describe the process of selling over the telephone. It often included both outbound and inbound, but later became much more synonymous with the types of outbound calling we’re all familiar with—large-scale “blasts” to lists of names to try and drum up quick sales, usually while the family is sitting around the dinner table.

By the late 1990s/early 2000s, Inside Sales was the term used to differentiate the practice from Outside Sales—the traditional face-to-face sales model where salespeople went to the client’s location of business to engage in the sales process.

In 2004 when Dave Elkington and I founded MY SALES DIALER, we searched in Google on the keyword Inside Sales and there was nobody else there, but there were 10′s of thousands of companies that came up trying to hire inside sales reps.  What was a second class department is now the fastest growing segment of sales and lead generation. With the American Association of Inside Sales Professionals (AA-ISP), a viable inside sales industry association in place for three years, inside sales is an industry rapidly maturing.

Companies found the new channel of Inside Sales to be undeniably effective, but often didn’t know what to do to solve the conflict between the younger, disruptive, more technically savvy upstarts who sold over the phone, and their more senior counterparts who wielded incredible political power in their organizations as the entrenched source of revenue for nearly a century.

For years Inside Sales has been relegated to generating leads for the more senior Outside Sales reps or merely closing the smaller accounts. This is now no longer the case. Many companies are already using a hybrid form of Inside Sales, with reps calling from their company’s home office, then traveling occasionally to client locations and merely calling it “sales.” Research shows that three years ago Outside Sales reps spent 41% of their day selling remotely, last year it rose to 46%.

By Marc Benioff’s own admission in his book “Behind the Cloud, salesforce.com “grew their company for the first five or six years with a telesales or Inside Sales model.” They added Outside Sales or Field Sales to go upmarket when they wanted to sell to Enterprise-class companies, but the company still does a majority of their sales work remotely. True door-to-door Field Sales is almost extinct.

Another way of defining “Inside Sales” is to also state what it is not.

Inside Sales is not Telemarketing.

Let me repeat: Inside Sales is NOT Telemarketing. Telemarketing is a scripted, single-call-close, almost always targeting a small-ticket, business to consumer (B2C) model.

Inside Sales is not scripted. It requires multiple calls or “touches” to create a sales close, involves medium or large ticket goods and services, and targets business-to-business (B2B) or high-end business-to-consumer (B2C) transactions.

Inside Sales is professional sales done remotely or virtually. It is not the mindless “phone drone” that calls at dinner time and won’t hang up until you have said “no” seven times.

Inside Sales is also not Customer Service. Though Inside Sales frequently involves an element of inbound call handling like a customer service department, in its pure form it is not customer service.

Some companies erroneously describe their inbound call centers as “inside sales,” but this does not fall within the boundaries of our definition unless the agents’ primary function is selling.

Inside Sales is professional sales done remotely. . . it is remote sales.

MY SALES DIALER a Must have tool for your inside & Outside Sales force.

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See MY SALES DIALER in action by viewing a product demo.
App Google Play URL

A power dialer and a predictive dialer

Many tools exist in the sales industry that help to improve sales. They focus on various aspects of the lead to actual sale process. There are two main types of dialers, power dialers and predictive dialers. Each of these has a different function.

A predictive dialer places many calls at the same time. It is an automated system for placing calls that searches for people who pick up their phones. It is used when sales teams have a long list of leads to call and they want to find people that they can speak with and try to make their sales pitch to on the spot.

So how does it work? Simple. The system will place many calls at once from a list of phone numbers to call and then it will attempt to recognize when a live person picks up the phone. As soon as the system detects that a person has picked up their phone it will connect them to the waiting agent who will then make their sales pitch. From the sales perspective, the only problem that may arise with this scenario is that as soon as a predictive dialer connects the agent to a live person it drops all of the other calls. Thus, the agent using the system may unknowing be burning leads that may have led to a sale if the lead had just picked up the phone faster. Not to mention the legal issues associated with this so-called abandonment.

A power dialer works a little differently. The down-side of the power dialer is that there are less calls placed per hour. In return, however, every person who picks up the phone and is ready to buy is able to speak to the agent and work through the sales process. Because of this one to one ratio, leads are not burned through and money is saved this way. Another benefit of a power dialer is the elimination of "telemarketer's pause." Many people hang up their phone as soon as they hear the pause after they answer their phone because they know it is a telemarketer on the line. A power dialer enables the sales rep to get on the phone with the potential client as soon as they pick up, giving the rep a better chance to work the sale through.

All in all, both types of systems have their pros and cons. In my humble opinion, the better of the two is the power dialer. mysalesdialer.com has a great power dialer with built in CRM application, Its feature of working away from office is attracting B2B marketers. Today most of the B2B marketers prefer only power dialer because of prospectus convince ratio of these dialers.

MY SALES DIALER a Must have tool for all the business folks.

We are on Facebook
See MY SALES DIALER in action by viewing a product demo.
App Google Play URL

Contact Management Software/Application

A contact manager is a software program that enables users to easily store and find contact information, such as names, addresses and telephone numbers. They are contact-centric databases that provide a fully integrated approach to tracking of all information and communication activities linked to contacts. Sophisticated contact managers provide calendar sharing features and allow several people in a company to access the same database.

MY SALES DIALER provides the first hosted contact management software that integrates over a dozen automated client management "power tools" for sales and marketing.

The contact management system, coupled with the #1 Power Dialer coupled with CRM, doesn't just help you manage and organize sales data, it measurably increases your productivity. Accomplish more in less time, dialer smarter, and sell more.

Benefits of the MY SALES DIALER Contact Management application:

• Online Contact Management CRM to organize efforts, compile metrics, and give you reporting visibility into sales rep activity.
• MY SALES DIALER lets you auto-dial numbers and leave email and messages at the click of a button while you move to the next activity.
• Immediate response and follow-up tools to maximize the value of your hard-earned sales leads.
• Easy setup and integration to your existing business. MY SALES DIALER requires nothing but an android phone.
• Start your free trial for one month and discover how you can work less and sell more with the MY SALES DIALER client management software.

With the My Sales Dialer, a single agent can make 100s of calls per day. so you don't have to waste any time. This results in better contact rates and more sales than a traditional office dialer. Learn more about MY SALES DIALER

FEATURE HIGHLIGHTS

1. Managed and monitored by one remote place.
2. High quality CRM features.
3. Ability to create and execute reminders with one click
4. Ability to create reminders while call prospecting
5. Ability to start the call from any contact instead of from the beginning by selecting the radio button next to the contact row.
6. Ability to skip a specific contact while dialing
7. Ability to send sms message larger than 160 characters.
8. Ability to use email/sms template from contact detail as well as while call prospecting.
9. Ability to create custom list from the main list by filtering with various criteria
10. Ability to do disposition of contact right after the call in "Call Prospecting Mode".
11. Ability to send email to the contact immediately after the call in "Call Prospecting Mode".
12. Ability to send sms to the contact immediately after the call in "Call Prospecting Mode".
13. New functionality added to create and manage SMS and email template with name personalization. The templates can be used in "Call Prospecting Mode" to send personalized SMS or email with pre-created messages.
14. Ability to import contacts from CSV File by mapping CSV fields with internal contact fields.
15. Ability to export processed contacts to CSV file
16. Ability to Pause after each call with Stop and Resume button
17. Ability to run the dialer in auto dial mode
18. Ability to run the dialer in call prospecting mode to update contact, set reminder (appointment), add notes immediately after the call before resuming to the next contact.
19. Manage Custom List including deleting custom list.

ll MY SALES DIALER a Must have tool for your inside & Outside Sales force ll

We are on Facebook
See MY SALES DIALER in action by viewing a product demo.
App Google Play URL

Hosted CRM

To understand CRM first we need to understand what CRM is?

CRM software centralises all the information within an organisation to give one coherent, full view, of each customer. This enables all employees of the organisation, whether that is customer support, sales, marketing or call centres, to make quick and knowledgeable decisions on anything and everything from targeting to cross selling, but most importantly to your customers has complete knowledge and history of their interactions with you.

Hosted CRM, also known as On-Demand CRM, Web Based CRM, Online CRM and Software as a Service (SaaS), is where the some or all of the organisations Customer Relationship Management (CRM) functions are hosted by a service provider and typically made available over the Internet.

Just some of the benefits of a Hosted CRM include:

• Quick deployment time
• Cheaper set-up and maintenance costs
• Lower hardware costs
• Less risk
• Global accessibility
• Increase return on investment
• Automatic updates and patch management

The popularity and adoption rate of hosted CRM software is on the rise with many small to medium sized business been able to benefit from CRM software without the initial high set up costs.

MY SALES DIALER is a revolutionary application that combines CRM and power dialer in your pocket. MY SALES DIALER is a best answer for office based power dialer, Hosted Power dialer and Hosted CRM Learn more about MY SALES DIALER.

FEATURE HIGHLIGHTS

1. Managed and monitored by one remote place.
2. High quality CRM features.
3. Ability to create and execute reminders with one click
4. Ability to create reminders while call prospecting
5. Ability to start the call from any contact instead of from the beginning by selecting the radio button next to the contact row.
6. Ability to skip a specific contact while dialing
7. Ability to send sms message larger than 160 characters.
8. Ability to use email/sms template from contact detail as well as while call prospecting.
9. Ability to create custom list from the main list by filtering with various criteria
10. Ability to do disposition of contact right after the call in "Call Prospecting Mode".
11. Ability to send email to the contact immediately after the call in "Call Prospecting Mode".
12. Ability to send sms to the contact immediately after the call in "Call Prospecting Mode".
13. New functionality added to create and manage SMS and email template with name personalization. The templates can be used in "Call Prospecting Mode" to send personalized SMS or email with pre-created messages.
14. Ability to import contacts from CSV File by mapping CSV fields with internal contact fields.
15. Ability to export processed contacts to CSV file
16. Ability to Pause after each call with Stop and Resume button
17. Ability to run the dialer in auto dial mode
18. Ability to run the dialer in call prospecting mode to update contact, set reminder (appointment), add notes immediately after the call before resuming to the next contact.
19. Manage Custom List including deleting custom list.

ll MY SALES DIALER a Must have tool for your inside & Outside Sales force ll

We are on Facebook
See MY SALES DIALER in action by viewing a product demo.
App Google Play URL

Remote Sales

The term “Remote Sales” originally came about in the late 1980s as an attempt to differentiate “Telemarketing” (or “Telesales in the UK) from the more complex, “high-touch,” phone-based business-to-business (B2B) and business-to-consumer (B2C) selling practices.

Remote Sales is not Telemarketing.

Let me repeat: Remote Sales is NOT Telemarketing. Telemarketing is a scripted, single-call-close, almost always targeting a small-ticket, business to consumer (B2C) model.

Remote Sales is not scripted. It requires multiple calls or “touches” to create a sales close, involves medium or large ticket goods and services, and targets business-to-business (B2B) or high-end business-to-consumer (B2C) transactions.

Remote Sales is professional sales done remotely or virtually. It is not the mindless “phone drone” that calls at dinner time and won’t hang up until you have said “no” seven times.

Remote Sales is also not Customer Service. Though Remote Sales frequently involves an element of inbound call handling like a customer service department, in its pure form it is not customer service.

Some companies erroneously describe their inbound call centers as “Remote Sales,” but this does not fall within the boundaries of our definition unless the agents’ primary function is selling.

Remote Sales is professional sales done remotely.

With MY SALES DIALER you can:

• Make calls without manual entering phone numbers
• Close more sales.
• Measure results with timely metrics and clear analytics.
• Leave emails and messages to busy numbers so you can continue calling
• Triple or quadruple the amount of work your sales reps can do in the same time.
• With online management system effectively distribute leads and monitor the work.
• Easy and ready to use

MY SALES DIALER a Must have tool for your Remote and onside Sales force.

We are on Facebook
See MY SALES DIALER in action by viewing a product demo.
App Google Play URL